Terms of service
Last updated: 2021-01-27 (removed custom applications and live data replication)
This is an agreement between SIA VeryPositive ("We", "Us", "Our") and the user of the services located on 2038.host and 2038.io ("You", "Your").
1. Service and fees
We provide a file and website hosting service ("Service") for a one-time fee.
You must pay the fee to use the Service, unless We decide to grant you a free account for any reason.
Any attempt to circumvent the fee will result in termination of the account.
The amount of one time fee will be clearly listed on the homepage and throughout payment process.
The fee does not include the Value Added Tax which may be applicable to your purchase.
A single payment of the fee covers the use of service until 19 January 2038 or 20 years after the purchase, whichever is greater.
You are eligible for a non-conditional refund within 7 calendar days from the purchase.
After the 7 days pass the payment is not refunded as long as the Service is operational, and not refunded under any conditions if the Service stays operational after 19 January 2038.
2. Services provided
Immediately after paying a fee you are entitled to:
- 1 GiB of storage space on Our server(s).
- A third-level domain name in the "2038.io" domain. The domain name is managed by Us and always points to Our servers. It points to a specific directory on the server as described in documentation.
- Access to the storage either via the FTP or SFTP protocol (an extension to SSH protocol) or via the web interface located at 2038.host
- An option to add additional domain names registered by you to your account./
Provided services are described in detail in the sections below.
Limits described are applied by default to all users but may be increased or removed at Your request.
Additional fees may apply.
2.1. Storage
We provide non-volatile storage of your files on our servers accessible via SFTP and FTP protocol using a compatible client application.
Limits
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1 GiB (one gibibyte, 230 bytes) may be stored at a time.
This limit includes any metadata needed to store the files.
File sizes may be counted in 4 KiB increments for the purpose of this quota.
This limit does not apply to backup storage.
This limit is enforced automatically in a way that it cannot be exceeded.
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Up to 256 GiB of data may be transferred using (S)FTP connections within one calendar month. This limit may or may not be enforced manually.
Guarantees and remedies
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We guarantee "99.9" availability of the service, allowing for total of 8 hours and 45 minutes of downtime each year.
If the service is not available for a longer period of time within a calendar year you are entitled for one additional day of storage for each hour of downtime.
If the service is not available for a continuous period of more than 72 hours you are entitled to a full refund.
The incident(s) must be documented by an independent party and must not be caused by your deliberate actions.
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We also make copies of all files at 0:00 UTC each day and store at least 2 such copies at any time.
You are entitled to a full refund of your fee if we lose any of your files for any reason other than your deliberate action.
You may be asked to produce proof of files existing previously.
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These guarantees do not apply if any of the limits are exceeded.
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We are not, under any circumstances, liable for any additional damages arising from downtime or loss of data.
2.2. Public availability
We offer to make your files publicly available on the web. This service uses Your main storage space.
By uploading files to the "public" directory of your account you automatically agree to use the service and to these additional limitations.
Limits and restrictions
- Up to 1 TiB (1024 GiB) of data may be transferred from the server within one calendar month.
- You may not use the service as a platform for hate speech or discrimination of any kind.
- You may not use the service to distribute pornographic content.
- You may not distribute materials infringing any intellectual property rights.
- We may make parts of your website unavailable in certain countries at corresponding government's request, in order to preserve the availability of the rest of the service.
Guarantees and remedies
Same guarantees as for Storage apply, subject to limits described above.
2.3. DNS hosting
We offer to host the DNS zone for your domain name.
Limits and restrictions
- You may only use the service for domain names you own or are entitled to operate.
- There are no specific limits on the amount of traffic to a domain name.
- We will not provide the service to a domain name used for illegal purposes or to spread hate speech or discrimination, regardless of where the information is hosted.
Guarantees
DNS hosting is an additional service provided to paid members free of charge. Therefore we don't offer any additional guarantees for this service.
2.4. Custom domain names
We allow attaching a hostname to a directory in your account.
Limits and restrictions
Same limits as for Public availability apply. Limits apply to account and not to a specific hostname. In addition, you may only use the service for domain names you own or are entitled to operate.
Guarantees
Same guarantees as for Storage apply. In addition, we are not responsible for any downtime caused by DNS failure of any kind if the corresponding DNS zone is not hosted by us or the domain name was not properly configured.
2.5. Custom applications
The custom applications feature is no longer available.
3. Penalties
If you wilfully violate any of these terms we may terminate your account with or without a prior notice and with or without a refund solely upon our discretion.
4. Updates to this agreement
We may change or amend these terms in any way that does not restrict your current use of the service with a prior notice of 14 days. We may choose to apply the new version of terms to new users immediately.
Should new version of terms limit your use of service in a way that is not acceptable to you you may apply for a refund before the new terms take effect or for 14 days thereafter.